Information We Collect

When you reach out regarding corporate floral designs or gift services, we gather details you willingly share. This covers your name, company name, email, phone, delivery locations, and particular preferences for your floral requests. We also obtain payment details for orders, handled securely via our payment partners.

For business clients, we may also collect extra corporate data like registration information, preferred delivery timelines, and budget expectations to tailor our service to your enterprise.

When you browse our site, we automatically collect technical details such as your IP address, browser and device info, and your navigation path. This helps us enhance site performance and see how visitors discover our offerings.

How We Use Your Information

We mainly use your information to complete flower orders and deliver high-quality customer support. This covers order processing, coordinating shipments, crafting personalized arrangements, and discussing your service needs.

We also utilize data to enhance our offerings and the overall website experience. This helps identify the corporate floral services that matter most to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

LakesideStream respects your privacy and does not sell personal data to third parties. We share information only as needed to deliver our services or when required by law.

We may disclose essential data to trusted service providers who assist in running our operations. This includes delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your data and use it solely for the services they deliver to us.

We may disclose data when required by law, a court order, or government requests. We may also share it to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no internet transmission method is entirely risk-free. We continuously refine our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights pertaining to your personal data. In accordance with applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, reach out via the contact details at the end of this policy. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal duties. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

We employ cookies and analogous technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie options in your browser settings. Note that turning off certain cookies may impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only LakesideStream and our site. We do not assume responsibility for the privacy practices of those external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

Please review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.